Privacy Policy

1. Information We Collect

We collect information that you voluntarily provide and information that is automatically collected when you use our Site.

1.1. Information You Provide to Us:

Contact information, such as name, email address, phone number, and shipping/billing address.
Order and purchase information.
Custom ring consultation or appointment requests.
Any information provided through customer support or communications.

1.2. Information We Collect Automatically:

When you visit our Site, we may automatically collect:

Device identifiers, IP address, browser type, operating system.
Location data derived from your IP address.
Website usage data such as page views, time on site, referral links.
Interaction data from pixels or cookies (see Section 4).

1.3. Third-Party Sources:

We may receive information from partners such as Shopify, Google, Meta (Facebook), or analytics services.

2. How We Collect Informationt

We use the information we collect for the following purposes:

To process and fulfill your orders.
To communicate with you about your orders or account.
To provide customer service and support.
To improve and optimize our Site and offering.
To send promotional or marketing communications (with opt-out).
To detect and prevent fraud or misuse.
We will never sell your personal data. We use it only for the purposes above or as required by law.

We only share personal information with trusted service providers, and only as necessary for business operations. This includes:

Shopify (e-commerce and payment processing).
Meta (Facebook) and Google (for analytics and advertising).
Shipping and logistics providers (e.g., UPS, FedEx).
Email marketing services (e.g., Klaviyo).
These parties are contractually bound to protect your information and may not use it for any other purpose.

4.⁠ ⁠COOKIES AND TRACKING TECHNOLOGIES

We use cookies and similar tracking tools (e.g., Meta Pixel, Google Analytics) to:

Understand how users interact with our site.
Optimize user experience and website performance.
Measure marketing effectiveness.
Importantly: We do not knowingly collect or transmit sensitive personal data (such as health, biometric, or financial data) via tracking technologies. We take reasonable measures to restrict the data collected by third-party tools and anonymize it whenever possible.
By using our Site, you consent to the use of cookies and tracking in accordance with this Privacy Policy. You may manage cookie preferences through your browser settings.

5.⁠ ⁠YOUR RIGHTS AND CHOICE

Depending on your location, you may have rights including:

Access to your data.
Correction or deletion of your data.
Objection to processing for marketing purposes.
Withdrawal of consent at any time.
To exercise these rights, email us at contact@clawsetjewelry.com

6.⁠ ⁠DATA SECURITY

We maintain reasonable administrative, technical, and physical safeguards to protect your data. However, no system is 100% secure. If we become aware of a breach that compromises your personal data, we will notify affected users in accordance with applicable laws.

7.⁠ ⁠RETENTION

We retain your information only as long as necessary for the purposes stated in this policy or as required by law.

8.⁠ ⁠CHILDREN’S PRIVACY

Our Site is not intended for children under 13. We do not knowingly collect data from minors. If we learn that we have collected data from a child, we will delete it promptly.

9.⁠ ⁠THIRD-PARTY LINKS

We are not responsible for the privacy practices of third-party sites linked on our Site.

10.⁠ ⁠CHANGES TO THIS POLICY

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

11.⁠ ⁠CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy:

12. Changes to This Privacy Policy

This site may link to other web sites not affiliated with this site. We will not be liable for examining or evaluating such sites and will not have any other responsibility for them.

PRIVACY POLICY